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Our Newsletter

Ordering Info

If you experience any difficulty placing an order, prefer to place your order by telephone, would like to order a Gift Certificate, or have a question, please call us at:             877-536-7222 or 971-223-5662 or email customerhappiness@lensbaby.com.

FREE SHIPPING for United States orders over $30.00. Orders placed by 1:00 pm Pacific Standard Time, Monday through Friday, generally will ship the same day. Orders placed after 1:00 pm PST or on holidays or weekends will ship the next business day.

OTHER SHIPPING: Shipping for both U.S. and International costs can be estimated when you view your cart. Please note, international customers may have to pay customs duties and other taxes.


WARRANTY: Lensbaby will replace or repair any product found to be defective in materials or workmanship for up to one year after the date of purchase.

PRIVACY POLICY: We at Lensbaby love and respect our customers. You’re so important to us that we even have a Director of Customer Happiness! Your personal information WILL NOT be sold, traded, or rented to any other firms, unless you give us permission first, or we're required to do so by law. Our online store is secure, and the data you transmit to us is encrypted for extra safety.

Questions? We always love to hear from you. Give us a shout at customerhappiness@lensbaby.com.